Privacy policy

Effective Date: 04-06-2025 

At Sugan Earth, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.


1. Information We Collect

We collect the following types of information when you use our site:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.

  • Order Information: Details of products purchased, date of purchase, transaction ID, etc.

  • Cookies & Tracking Data: We use cookies and similar tracking technologies to enhance your shopping experience.

2. How We Use Your Information?

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order or queries

  • Provide customer support

  • Improve our website, services, and offerings

  • Send promotional offers and product updates (only if opted in)

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your data with:

  • Trusted service providers (e.g., payment gateways, delivery partners)

  • Shopify or our website platform provider

  • Legal authorities when required to comply with applicable laws

4. Data Security

We implement industry-standard security measures to protect your data. However, no transmission method over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent for promotional emails at any time

To exercise your rights, contact us at: suganearth@gmail.com

6. Cookies Policy

We use cookies to:

  • Remember your login or cart preferences

  • Analyze website traffic and improve our site

  • Provide a smoother user experience

You can disable cookies through your browser settings, but this may affect site functionality.


7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

 

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


9. Contact Us

For any questions, concerns, or complaints related to this policy, please contact:

Email: suganearth@gmail.com
Call: +91 8485843510